Receptionist / Administrative Assistant

Job overview

Receptionist / Administrative Assistant is an onsite, full-time opportunity in Concord, MA, with additional listed opportunities in Waltham and Boston, Massachusetts. Compensation is not specified. The role supports Boston IVF’s patient-facing and administrative operations. As a first point of contact, the role helps patients, visitors, and staff navigate appointments and office needs while keeping records, communications, and daily administrative work organized. The work contributes to smooth clinic operations and a professional patient experience.

What you'll do

• Greet and assist patients, visitors, and vendors
• answer, screen, and direct calls
• schedule and confirm appointments
• maintain records and documentation
• provide information about appointments and office procedures
• coordinate communication with clinical and administrative staff
• manage schedules
• handle correspondence
• perform filing, scanning, data entry, and document preparation
• support office organization and team projects.

What we're looking for

Skills & competencies

receptionist

administrative assistant

concord ma

boston ivf

patient support

front desk

appointment scheduling

office administration

customer service

data entry

microsoft office

medical benefits

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• For employees working 30 or more hours per week: medical, dental, and vision insurance
• 401(k)
• paid time off and holidays
• company-paid life insurance, AD&D, and long-term disability
• FSA
• EAP
• tuition reimbursement.

Why this role

The posting describes a talent pipeline for current and future openings across Boston, Waltham, and Concord. Some receptionist openings require rotating weekend and holiday coverage; the Concord administrative assistant schedule is Monday–Friday, 9:00 AM–5:00 PM.

About the employer

IVI America is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.