Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is an onsite, full-time position in Mebane, NC, paying $40,000–$46,000 per year. The role supports Angela Swanger’s State Farm agency and its customer experience and growth. The representative answers policy questions, assists with policy updates, processes claims, and maintains customer interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps reinforce the agency’s service and growth goals.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

angela swanger state farm

mebane nc

full-time

policy information

policy changes

claims processing

customer records

communication

multitasking

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunity.

Why this role

Benefits listed include a hiring bonus, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunity.

About the employer

Angela Swanger - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.