Customer Service Representative – Domino’s

Job overview

The Customer Service Representative – Domino’s role is onsite in Grand Rapids, MI. Compensation is not specified. The posting describes Domino’s mission as recognizing and valuing team members’ contributions and helping them reach their potential. The representative supports store operations by taking and processing orders, addressing customer concerns, handling cash, upselling, preparing pizzas and other food, maintaining food safety, stocking ingredients, and cleaning equipment and the facility. The role helps customers receive accurate service while supporting the store’s food and operating standards.

What you'll do

• Take orders by phone and in person
• address customer concerns
• handle cash and make change
• upsell
• make pizzas and prepare food
• follow food and portion control, hygiene, and food-safety practices
• stock ingredients
• process telephone orders
• take inventory and complete paperwork
• clean equipment and the facility.

What we're looking for

Skills & competencies

customer service representative

domino’s

full-time

grand rapids mi

customer service

order taking

cash handling

upselling

pizza preparation

food safety

inventory

store cleaning

Work arrangement

• Weekend coverage required

Benefits & perks

• In-store training and support
• career opportunities from customer service to management and franchise ownership.

Why this role

The posting describes in-store training and support and potential career progression from customer service to management and franchise ownership.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.