Patient Access Representative

Job overview

The Patient Access Representative role is onsite in Clarks Summit, PA. Compensation is not specified. The position supports pediatric patients and families at Pediatric Associates of Kingston. The representative helps patients become ready for care by managing calls, scheduling and registration, verifying insurance, and maintaining accurate records. The role supports a reliable front-desk experience and smooth clinic operations through clear communication with families, providers, and other staff.

What you'll do

• Answer calls
• assist with questions and requests
• capture patient demographics, insurance, and medical information
• schedule appointments and prioritize health concerns according to urgency
• provide appointment and clinic information
• relay messages to clinic staff and providers
• update patient files
• contact insurers about coverage, preapprovals, and billing
• process payments
• handle clerical work
• protect confidentiality and follow applicable guidelines.

What we're looking for

Skills & competencies

patient access representative

pediatric clinic

patient registration

appointment scheduling

insurance verification

front desk

clarks summit pa

pediatric associates of kingston

hipaa

40 hours per week

monthly saturday

customer service

Work arrangement

• Weekend coverage required

Why this role

Schedule is 40 hours per week, Monday–Thursday with listed start/end-time options and possible winter extensions, Friday 7:45 a.m.–4:00 p.m., and approximately one Saturday per month. Requires a high school diploma or GED and at least one year of customer-service experience.

About the employer

Pediatric Associates of Kingston is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.