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Customer Service Representative - State Farm Agent Team Member

Jocelyn Hope - State Farm Agent · Grapevine, TX · Agency Team

Compensation

$45k – $55k /yr

Employment type

Full-time

Work setting

On-site

Location

Grapevine, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Grapevine, TX. Compensation is $45,000 - $55,000 per year. This role supports the Jocelyn Hope State Farm agency in providing insurance services. This role exists to provide exceptional customer experiences and support the agency's growth. The representative contributes to the team by resolving inquiries, processing policy updates, and maintaining accurate records.

What you'll do

  • Answer customer inquiries
  • provide policy information
  • assist with policy changes
  • process claims
  • maintain customer records.

What we're looking for

Skills & competencies
full-time
business
grapevine tx
customer service
insurance
state farm
policy management
claims processing
$45k-$55k/yr
weekend availability
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) with match, health insurance, paid time off, performance bonuses.

Why this role

Offers extensive training, advancement opportunities, and a collaborative, high-performing culture.

About the employer

Jocelyn Hope - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Health and Medical Insurance Carriers
Occupation code
43-4051.00
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