Service Advisor

Job overview

The Service Advisor role is onsite in New Haven, CT. Compensation is not specified; the posting describes an excellent compensation package with commission based on productivity. The position supports A-1 Toyota’s busy Service Department. The advisor works with customers to identify vehicle service needs, explain repair orders and estimates, and coordinate work with technicians and parts associates. The role contributes to customer confidence, vehicle safety and reliability, and dealership loyalty through clear communication and follow-up.

What you'll do

• Set and confirm customer appointments
• greet customers
• determine vehicle needs using customer information and a vehicle walk-around
• use consultative selling to plan maintenance
• prepare transparent repair orders with cost and time estimates
• coordinate with technicians and parts associates
• follow up on vehicle status
• achieve sales goals
• provide a strong customer experience.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

vehicle maintenance

repair orders

service sales

warranty knowledge

new haven ct

a-1 toyota

commission-based pay

saturday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes an excellent compensation package with commission based on productivity.

Why this role

The posting requires service-advisor experience, knowledge of warranty and non-warranty work, a valid driver’s license, and willingness to work Saturdays.

About the employer

A-1 Auto Service Inc is hiring for this role. Industry: New Car Dealers. Sector: 44.