Member Engagement Representative

Job overview

The Member Engagement Representative role is onsite in Platte City, MO, for 8–12 hours per week, including evenings and weekends. Compensation is not specified. The YMCA of Greater Kansas City describes its mission as helping make the community stronger. The representative welcomes members and guests, introduces prospective members to programs, and helps people navigate membership and center services. The role supports a positive member experience through helpful communication, accurate transactions, and an inviting welcome area.

What you'll do

• Welcome members, participants, and guests in person and by phone
• give tours and introduce programs, classes, and volunteer opportunities
• answer and direct calls
• check in members
• process membership and program transactions
• balance the cash drawer
• respond to concerns
• report safety issues
• maintain a clean and organized welcome center and lobby.

What we're looking for

Skills & competencies

member engagement representative

ymca of greater kansas city

platte city mo

part-time

8–12 hours weekly

evenings

weekends

member services

tours

membership transactions

customer service

no prior experience required

training provided

Work arrangement

• Weekend coverage required

Why this role

No prior experience is required; training is provided.

About the employer

YMCA of Greater Kansas City is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.