Front Desk Associate, Hotel

Job overview

The Front Desk Associate, Hotel role is onsite in Concord, NC; compensation is not specified. The role is at Concord Embassy Suites and supports Atrium Hospitality's guest service operations. The associate helps keep front desk operations running smoothly by handling check-ins and check-outs, resolving guest concerns, supporting and training new team members, and assisting with daily lobby and business-center tasks.

What you'll do

• Oversee front desk operations and assist guests and teammates with problems
• process guest check-ins and check-outs
• support and train new front desk team members
• resolve guest issues
• distribute event sheets, support the business center, and keep the lobby guest-ready.

What we're looking for

Skills & competencies

front desk associate

hotel

concord nc

atrium hospitality

guest check-in

guest check-out

guest issue resolution

front desk operations

team training

401(k) match

medical insurance

dental insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance options
• paid time off and vacation
• wellness programs
• tuition reimbursement
• discounts and community service programs.

Why this role

The listing gives a compensation figure of 17.00 without specifying a pay period or currency unit; it is not represented here as an hourly or annual rate. High school diploma or equivalent and customer service experience are listed.

About the employer

Atrium Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.