Shift Leader — Columbia, SC Area

Job overview

The Shift Leader — Columbia, SC Area role is onsite in Columbia, SC, with compensation of $14–$16 per hour plus tips. The shift leader is part of the restaurant management team and reports to the assistant store manager and restaurant manager. The role leads crew members during a shift, maintaining guest satisfaction, product quality, cleanliness, and food safety while supporting sales and restaurant standards.

What you'll do

• Oversee guest satisfaction and product quality
• communicate shift priorities and results
• support crew training and coaching
• resolve guest issues
• enforce brand, safety, food safety, and sanitation standards
• support sales goals and marketing initiatives
• manage cash over/short
• ensure products meet brand standards.

What we're looking for

Skills & competencies

shift leader

columbia sc

full-time

restaurant operations

crew coaching

guest satisfaction

food safety

sanitation

sales goals

cash management

team leadership

$14–$16/hr plus tips

Work arrangement

• Weekend coverage required

Why this role

The role includes responsibility for coaching crew members and maintaining a guest-first culture during restaurant shifts.

About the employer

Dunkin' Donuts - TBG Food Aquisition Corp is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.