Front Desk Agent

Job overview

The Front Desk Agent role is onsite in San Diego, CA. Compensation is $19–$20 per hour. The position supports guest services at Tempo by Hilton San Diego Del Mar. The agent manages guest arrivals and departures, processes payments, and provides information about hotel services. The role also responds to guest concerns, communicates outstanding requests to management, and supports guest satisfaction through courteous service.

What you'll do

• Check guests in and out using the property management system
• process payments according to hotel procedures
• welcome and register guests
• issue room keys and provide hotel information
• answer phones
• upsell rooms when possible
• process cash and card transactions and related reports
• manage guest safe-deposit boxes
• communicate guest requests and issues to management
• respond to complaints and make service recovery gestures.

What we're looking for

Skills & competencies

front desk agent

hotel

guest services

san diego ca

tempo by hilton

$19–$20/hr

check-in

check-out

payment processing

customer service

401(k) match

medical insurance

dental insurance

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life insurance, paid time off, 401(k) with company match, travel discounts, employee discounts, parental leave, wellness resources, and advancement opportunities.

Why this role

Includes guest service, payment processing, and room upselling responsibilities.

About the employer

Tempo By Hilton San Diego Del Mar is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.