Electronic Health Record Stability Analyst (Business Analyst)

Job overview

The Electronic Health Record Stability Analyst (Business Analyst) role is hybrid in Richmond, VA, with at least one onsite day per week and additional onsite attendance or travel to Local Health District locations for rollout and go-live activities. Pay is $42–$47 per hour on W-2. The role supports deployment, adoption, stability, and continuous improvement of a large-scale electronic health record environment. The analyst helps healthcare users and project teams keep EHR workflows functioning and improve them over time. By troubleshooting application issues, documenting requirements, supporting testing and go-live work, and coordinating with clinical, business, technical, and vendor stakeholders, the role contributes to reliable system use and ongoing enhancements.

What you'll do

• Provide EHR application support
• triage, troubleshoot, resolve, and escalate issues
• support rollout and go-live activities, including onsite assistance at Local Health District locations
• monitor critical workflows and procedures
• gather and document requirements
• develop user stories, acceptance criteria, process documentation, and Agile artifacts
• support functional, integration, and user acceptance testing
• identify system gaps and recommend enhancements
• collaborate with stakeholders and vendors
• create user documentation, job aids, procedures, and training materials
• assist with interim solutions.

What we're looking for

Skills & competencies

ehr stability analyst

business analyst

hybrid

richmond va

$42–$47/hr

oracle health

cerner

healthcare it

ehr go-live

clinical workflows

requirements gathering

user acceptance testing

agile

local health districts

Work arrangement

• Weekend coverage required

Why this role

Requires 7+ years supporting or implementing EHR systems and 3+ years of Oracle Health / Cerner experience; candidates must reside in the United States during the assignment.

About the employer

The Custom Group of Companies is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.