Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative is an onsite role in Spokane, WA. The stated salary range is $45,000–$65,000 per year. This position is with Layne Stoops, a State Farm independent contractor agent, and supports the agency’s insurance and financial services customers. The representative builds customer relationships, follows up on inquiries, and uses a needs-based review process to explain insurance options. By identifying needs, developing leads, and arranging appointments, the role helps connect customers with appropriate products and services.

What you'll do

• Establish customer relationships and follow up as needed
• educate customers about insurance options through a customer-focused, needs-based review process
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

onsite

spokane wa

layne stoops

insurance options

customer relationships

needs-based reviews

lead development

$45,000–$65,000/year

licensing requirements

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission or bonus
• paid vacation and personal/sick days
• flexible hours
• advancement opportunities
• hiring bonus amount is not specified.

Why this role

Employees of State Farm agents must successfully complete applicable licensing requirements and training programs; this position is with an independent contractor agent, not State Farm Insurance Companies.

About the employer

Layne Stoops - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.