Customer Service Representative — Bilingual English/Spanish

Job overview

The Customer Service Representative role is full-time and in person in New York, NY, with an hourly rate of $17. The posting identifies the primary location as 592 8th Avenue, New York, NY 10018, with floating coverage at 94 8th Avenue, New York, NY 10011. Pay-O-Matic provides check cashing, bill payment, money transfer, and other financial services. The representative serves customers, processes point-of-sale and money-transfer transactions, manages company funds, and completes daily reconciliations while following security and banking-related compliance procedures. The specified coverage schedule is Sunday, Wednesday, Thursday, Friday, and Saturday, 12:00 PM–11:00 PM; the role may also float to nearby stores when needed.

What you'll do

• Provide customer service
• process point-of-sale and money-transfer transactions
• open and close the store when required
• follow security and loss-prevention procedures
• manage and reconcile company funds and daily receipts
• maintain compliance with banking-related rules
• work at nearby locations when needed.

What we're looking for

Skills & competencies

customer service representative

bilingual english/spanish

new york ny

pay-o-matic

$17/hour

financial services

money transfers

point-of-sale

cash reconciliation

in-person

sunday coverage

saturday coverage

12:00 pm–11:00 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Short-term incentives
• medical, dental, vision, and life insurance
• sick leave. Most benefits are available to full-time employees.

Why this role

Bilingual English/Spanish fluency required; schedule includes Sunday and Saturday coverage.

About the employer

PAY-O-MATIC CK CASHI is hiring for this role. Industry: Other Activities Related to Credit Intermediation. Sector: 52.