Client Care Advisor

Job overview

The Client Care Advisor role is onsite in East Moline, IL. Compensation is not specified. The advisor supports Furever Family Veterinary Care Center’s veterinary team by welcoming pet owners and helping coordinate their experience and care. The role exists to provide compassionate client service and administrative support that helps the veterinary team maintain smooth patient flow. The advisor manages communications and records, explains services and billing information, and assists with scheduling, payments, and inventory tasks.

What you'll do

• Greet clients and assist them promptly
• schedule appointments and manage communications by phone, email, text, and in person
• maintain accurate client records
• provide information about services, treatment plans, and billing
• coordinate with veterinary staff to support patient flow
• process payments and manage inventory orders as needed.

What we're looking for

Skills & competencies

client care advisor

east moline il

furever family veterinary care center

onsite

full-time

veterinary client service

appointment scheduling

client communications

medical records

billing support

payment processing

inventory orders

animal welfare

veterinary team

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts on veterinary services and products, professional growth opportunities, supportive team environment, and training and ongoing development.

Why this role

The posting seeks strong communication, interpersonal, organizational, and multitasking skills, computer proficiency, and a genuine interest in animal welfare. Previous customer-facing experience is preferred, particularly in veterinary, medical, or related settings.

About the employer

Furever Family Veterinary Care Center is hiring for this role. Industry: Veterinary Services. Sector: 54.