Customer Service Representative — Domino’s

Job overview

The Customer Service Representative role is onsite in Orange, VA. Compensation is not specified. The position supports the customer support team at the Domino’s location at 135 North Madison Road. The representative serves as a primary contact for customers, helping resolve inquiries and process transactions accurately. The role also supports store operations by maintaining interaction records, sharing product and policy information, and collaborating with teammates to improve service.

What you'll do

• Respond to customer inquiries by phone and in person
• provide information about products, services, and policies
• process orders, refunds, and exchanges
• escalate complex issues
• maintain interaction and transaction records
• collaborate on service improvements
• stay current on product knowledge and company policies
• meet performance and quality standards.

What we're looking for

Skills & competencies

customer service representative

customer support

orange va

domino’s franchise

phone support

in-person service

order processing

refunds and exchanges

customer records

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

Previous customer service experience is preferred; flexible hours, including weekends and holidays as needed, are stated.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.