Strategic Account Manager, Americas

Job overview

The Strategic Account Manager, Americas role is remote, with the employee required to live within commuting distance of a U.S. hub: New York, Boston, Chicago, Denver, or San Francisco. The role requires 25–40% travel to meet regional clients. Estimated total compensation is $220,000–$260,000 OTE. Talon.One provides an incentives platform for loyalty, personalized promotions, and offer management; the role is part of its Global Account Management team. The manager owns relationships with high-value enterprise customers and drives adoption, retention, and commercial growth. By developing account plans, aligning Talon.One’s platform with customer goals, and coordinating cross-functional teams, the role helps strategic clients realize measurable business results and supports the company’s international growth.

What you'll do

• Own a portfolio of strategic accounts and develop account plans for adoption, retention, and growth
• identify expansion opportunities across use cases, products, geographies, and business units
• partner with Customer Success Managers, Technical Account Managers, and Solution Engineers
• build trusted relationships with VP- and C-level stakeholders
• lead cross-functional account teams
• collaborate with solution and technology partners
• align platform capabilities with customer goals, KPIs, and technical architecture
• forecast revenue and renewals and own commercial growth targets
• represent Talon.One in account meetings, demos, events, and workshops.

What we're looking for

Skills & competencies

strategic account manager

americas

remote

new york hub

boston hub

chicago hub

denver hub

san francisco hub

enterprise accounts

b2b saas

25–40% travel

$220k–$260k ote

talon.one

Work arrangement

• Weekend coverage required

Benefits & perks

• $1,200 annual learning budget
• flexible paid time off
• home-office setup budget and monthly allowance
• work abroad up to 90 days
• WeWork On-Demand access
• mental health support
• medical, dental, and vision plans
• 401(k) with 100% company match on contributions up to 4%
• company-paid life and disability coverage.

Why this role

Requires eight or more years of enterprise account management or strategic B2B SaaS sales experience focused on existing customers. The role requires 25–40% regional travel. Bachelor’s degree preferred; fluency in additional languages, especially Spanish, is preferred but not required.

About the employer

Talon.One is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.