Business Information Technology Program Manager

Job overview

The Business Information Technology Program Manager role is onsite in Tempe, AZ. Compensation is not specified. The role supports DHL Express’s U.S. cross-functional business teams and its NetOPS Clearance and Gateway application portfolio. The position translates business needs into technical requirements, processes, data flows, and system integrations, then leads programs through design, testing, deployment, and transition to support. It helps deliver coordinated application solutions and keeps stakeholders informed about progress, risks, and decisions.

What you'll do

• Manage the U.S. NetOPS Clearance and Gateway portfolio
• deliver multiple large programs using Waterfall or Agile methods
• coordinate with customers and global, regional, and country groups
• establish roadmaps, change management, status updates, and stakeholder communications
• prepare business justification presentations
• assess impacts and collaborate on technical designs
• manage build and acceptance testing through deployment and transition to support
• manage vendors and program risks and issues.

What we're looking for

Skills & competencies

business information technology program manager

dhl express

tempe az

onsite

it applications

program management

agile

waterfall

netops clearance

gateway portfolio

stakeholder communication

technical design

vendor management

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus/incentive programs
• 401(k) with company match
• medical, dental, and vision
• tuition reimbursement
• paid time off
• paid leave
• employee discount
• employee assistance and work-life program
• training opportunities.

Why this role

PMP, Prince2, or Scrum Master certification is preferred; the posting calls for project management experience and five years of related experience.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.