Shift Lead — Car Wash Operations

Job overview

The Shift Lead — Car Wash Operations role is onsite in Willoughby, OH, and compensation is not specified. The role supports Blue Falls Car Wash’s site manager in customer service, team performance, and daily car wash operations. The shift lead helps maintain a safe, clean, and effective location while supporting customer and employee satisfaction and meeting operational performance objectives.

What you'll do

• Provide customer service
• build customer relationships
• maintain site cleanliness, equipment, chemical care, and wash quality
• manage inventory and cashier machine functionality
• process customer payments
• address complaints, employee conflicts, and operational issues
• use performance data to support productivity
• meet monthly goals
• follow opening and closing procedures.

What we're looking for

Skills & competencies

shift lead

willoughby oh

full-time

car wash

customer service

site operations

equipment maintenance

inventory

cash handling

team support

opening procedures

closing procedures

Work arrangement

• Weekend coverage required

Why this role

The posting describes work on Mondays through Sundays, evenings, and holidays, with outdoor exposure and regular equipment maintenance duties.

About the employer

Blue Falls Car Wash is hiring for this role. Industry: All Other Personal Services. Sector: 81.