Supportive Service Specialist — Pando Program

Job overview

The Supportive Service Specialist — Pando Program role is onsite in Indianapolis, IN, and pays $22 per hour. The position supports Lutheran Child and Family Services of Indiana/Kentucky’s Pando Program, which helps individuals experiencing homelessness move toward stable housing. The specialist coordinates referrals, housing applications, placements, and move-ins while overseeing case documentation and service delivery. The role also supports staff and community partners in meeting program requirements and helping participants achieve housing stability.

What you'll do

• Coordinate Coordinated Entry System referrals and verify participant eligibility
• work with property management on applications, inspections, lease signings, and move-ins
• review participant cases, service plans, progress, and documentation
• monitor staff caseloads and workloads
• oversee accurate HMIS records and program compliance
• assist with audits, reporting, quality improvement, and corrective actions
• support staff training
• collaborate with community partners and housing providers
• protect participant confidentiality.

What we're looking for

Skills & competencies

supportive service specialist

pando program

lutheran child and family services

indianapolis in

full-time

on-site

$22/hr

housing services

homelessness services

coordinated entry

hmis

case oversight

community partnerships

health, dental and vision benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision benefits, retirement benefits, and professional development and growth opportunities.

About the employer

Lutheran Child and Family Services of IN/KY is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.