Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Tampa, FL, with compensation of $40,000–$60,000 per year. The representative supports Joyce Coleman - State Farm Agent and the agency’s customer experience and growth. The role manages customer inquiries and issues, maintains customer records, supports retention strategies, and coordinates with other departments. These activities help the agency address customer needs and maintain satisfaction while anticipating the needs of the community it serves.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

insurance agency

customer inquiries

issue resolution

customer records

retention strategies

tampa fl

joyce coleman state farm agent

$40k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• profit sharing
• training and development
• advancement opportunities.

Why this role

Benefits listed include license reimbursement, performance-based bonus, flexible schedule, health insurance, paid time off, profit sharing, training and development, and advancement opportunities.

About the employer

Joyce Coleman - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.