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Service Advisor

Tony Serra Nissan of Cullman · Cullman, AL · Automotive service department

Employment type

Full-time

Work setting

On-site

Location

Cullman, AL

Schedule

Day shift

Posted

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Job overview

The Service Advisor role is onsite in Cullman, AL. Compensation is not specified. The position supports Tony Serra Nissan of Cullman and Serra Automotive Group’s mission to improve the automotive buying and ownership experience. The advisor works with customers to identify vehicle service needs, communicates repair progress, and coordinates technicians, parts, and quality control. The role supports customer satisfaction and effective service department operations.

What you'll do

  • Meet with customers to determine repair and service needs
  • build customer relationships
  • update customers on vehicle progress
  • oversee technicians’ time management, parts ordering, and job completion
  • participate in quality control
  • support standard operating procedures
  • maintain professional customer service and business practices.

What we're looking for

Skills & competencies
service advisor
service writer
customer service
automotive repair
quality control
cullman al
tony serra nissan of cullman
medical insurance
dental insurance
vision insurance
401(k)
pto
employee discounts
career growth
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, and vision insurance
  • life insurance
  • 401(k)
  • paid time off
  • employee discounts
  • career growth opportunities.

About the employer

Tony Serra Nissan of Cullman is hiring for this role. Industry: New Car Dealers. Sector: 44.

Additional details

Industry sector
44
Industry
New Car Dealers
Occupation code
41-3091.00
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