Commercial Service Advisor

Job overview

The Commercial Service Advisor role is onsite in Williamsport, PA. Compensation is not specified; the posting describes pay as competitive. The position supports fleet customers at a Ford dealership, helping protect their productivity by coordinating vehicle service and minimizing downtime.

What you'll do

• Greet fleet customers
• collect customer, vehicle, and fleet information
• document reported symptoms
• recommend maintenance based on vehicle age, mileage, and history
• prepare labor and parts estimates and submit quotes through fleet portals
• follow up with customers
• monitor vehicle progress
• reconcile invoices with repair orders
• and explain completed work and charges.

What we're looking for

Skills & competencies

commercial service advisor

williamsport pa

fairfield auto group

ford dealership

full-time

fleet customers

vehicle maintenance

service estimates

fleet portals

repair orders

customer updates

1 year service department

high school diploma

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, flexible working hours, paid time off and sick leave, and 401(k).

Why this role

Previous service-advisor experience is preferred. The posting requires at least one year in a service department, a high school diploma or equivalent, and the ability to lift 50 pounds and remain on one's feet for extended periods.

About the employer

Fairfield Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.