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Customer Service Representative, State Farm Agent Team Member

Grace Bocalan - State Farm Agent · Everett, WA · Customer service team, State Farm agency

Compensation

$20 – $25 /hr

Employment type

Full-time

Work setting

On-site

Location

Everett, WA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Everett, WA. Pay is $20–$25 per hour. The role supports Grace Bocalan’s State Farm insurance agency and its customers. The representative helps deliver customer experiences that support agency growth by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role coordinates with agency team members to address customer needs.

What you'll do

  • Answer customer inquiries and provide policy information
  • assist customers with policy changes and updates
  • process insurance claims and follow up with customers
  • and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
customer service representative
insurance
state farm agent
policy information
policy changes
claims processing
customer records
everett wa
full-time
$20-$25/hr
license reimbursement
grace bocalan
Work arrangement
  • Weekend coverage required

Benefits & perks

  • License reimbursement
  • 401(k)
  • performance bonus
  • flexible schedule
  • health insurance
  • paid time off
  • training and development
  • advancement opportunity.

Why this role

The posting offers license reimbursement and training and development, with previous customer service experience preferred.

About the employer

Grace Bocalan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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