Customer Experience Champion — Hardin Valley

Job overview

The Customer Experience Champion role is onsite at Harper Auto Wash’s Hardin Valley location in Knoxville, TN. The part-time position starts at $14 per hour. Harper describes customer satisfaction as a primary objective across its dealership and service businesses. The role creates a positive wash-facility experience by greeting and assisting customers, explaining membership value, safely guiding vehicles through the wash, and helping maintain equipment and the work environment.

What you'll do

• Provide friendly customer service, greet customers, explain procedures, and answer questions
• explain unlimited memberships at paystations
• prepare and visually inspect vehicles
• guide vehicles into the wash tunnel and confirm neutral gear
• check truck beds and roof racks for loose items or safety concerns
• spray vehicles before entry
• and assist with regular cleaning and equipment maintenance.

What we're looking for

Skills & competencies

customer experience champion

harper auto wash

hardin valley

knoxville tn

part-time

$14/hr

customer service

membership sales

vehicle safety

car wash

wash tunnel

equipment maintenance

Work arrangement

• Weekend coverage required

Why this role

The posting describes two common work areas: membership sales at paystations and guiding vehicles into the wash tunnel; many team members work in both.

About the employer

Harper Auto Wash is hiring for this role. Industry: Car Washes. Sector: 81.