Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Tulsa, OK, with compensation of $14–$16 per hour. The position supports Jonathan Gibson Insurance Agency by helping customers with policy questions and service needs. The representative answers inquiries, assists with policy updates, processes claims, and maintains interaction records. This work helps deliver responsive customer experiences and supports the agency's day-to-day service operations.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

tulsa ok

state farm agent

insurance customer service

policy information

policy updates

claims processing

customer records

communication skills

multitasking

flexible schedule

training and development

$14–$16/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, opportunity for advancement, and training and development.

Why this role

The posting lists flexible scheduling, advancement opportunities, and training and development. Previous customer service experience is preferred.

About the employer

Jonathan Gibson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.