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Customer Service Representative, Ormond Beach

JC HOME MEDICAL · Ormond Beach, FL · Customer service and office administration

Compensation

$14 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Ormond Beach, FL

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Ormond Beach, FL. Pay is $14–$18 per hour. JC Home Medical focuses on providing an exceptional customer service experience for referral sources and patients. The role supports prompt, accurate service by communicating with customers, handling office and administrative tasks, and verifying Medicare and commercial insurance benefits. It also contributes to process improvement and a positive experience for patients and referral sources.

What you'll do

  • Provide customer service to referral sources and patients
  • verify Medicare and commercial insurance benefits
  • handle phone communications
  • multitask accurately
  • use computers and Microsoft Excel, Word, and Outlook
  • contribute ideas to problem solving and process improvement.

What we're looking for

Skills & competencies
customer service representative
customer service
medical insurance
medicare
benefit verification
office administration
dme/hme
english-spanish preferred
jc home medical
ormond beach fl
onsite
$14–$18/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) matching
  • dental, health, and vision insurance
  • paid time off.

Why this role

Bilingual English/Spanish applicants are preferred; durable medical equipment or home medical equipment experience is preferred.

About the employer

JC HOME MEDICAL is hiring for this role. Industry: Home Health Care Services. Sector: 62.

Additional details

Industry sector
62
Industry
Home Health Care Services
Occupation code
43-4051.00
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