Customer Assistance Representative Full Time (Contract)
Compensation
$17 – $17 /hr
Employment type
Contract
Work setting
On-site
Location
Boston, MA
Schedule
Day shift
Posted
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Job overview
The Customer Assistance Representative Full Time (Contract) is an onsite role based in Boston, MA. The starting pay is $17.00 per hour, supporting the airport operations team at American Airlines. This role interacts with customers in a courteous, efficient, and professional manner. The representative assists with kiosk check-in, baggage processing, and provides gate information to ensure a positive customer experience.
What you'll do
- Greets customers
- monitors ticket counter area
- assists with self-service kiosks
- verifies carry-on baggage
- clears travel documents
- processes checked baggage
- assists with non-ambulatory customers
- provides gate information
- performs paging activities.
What we're looking for
- Skills & competencies
- contractcustomer serviceboston maamerican airlinesairport operationsfull-timekiosk supportbaggage handlingcustomer assistance$17/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Travel Perks, Health Benefits, Wellness Programs, 401(k) Program, Employee Assistance Program, Pet Insurance
Why this role
High School diploma or GED required; face-to-face customer service experience preferred.
About the employer
American Airlines is hiring for this role. Industry: Other Airport Operations. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Other Airport Operations
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 95ac52df-4114-4454-a1ca-354d131af46e