MemberX Coordinator — River North & Wicker Park

Job overview

The MemberX Coordinator — River North & Wicker Park role is onsite in Chicago, IL, with work at current and future company-owned Chicago locations. Compensation is $18 per hour, with uncapped commission. ONYX describes its studios as community-centered spaces for its heated reformer workout. The coordinator manages the member experience from check-in through class, introduces visitors to the studio and its method, and converts first visits into memberships. The role also supports studio readiness, member concerns, marketing, and community events.

What you'll do

• Greet members and guests
• manage check-in, bookings, waitlists, and class questions
• lead studio introductions and membership presentations
• recommend and sell memberships and class packs
• respond to walk-in and inbound questions
• resolve member concerns
• maintain studio cleanliness and supplies
• support marketing and community events.

What we're looking for

Skills & competencies

memberx coordinator

river north

wicker park

chicago il

onyx interactive

$18 per hour

uncapped commission

membership sales

class bookings

member experience

studio operations

community events

free onyx membership

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Free ONYX membership, paid time off, and training and development grants.

Why this role

The posting requires availability for 34–40 hours per week, including mornings, evenings, weekends, and holidays, with at least one weekend day. It asks for 1–2 years of membership or retail sales experience.

About the employer

ONYX Interactive is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.