Animal Nutrition Customer Solutions Specialist

Job overview

The Animal Nutrition Customer Solutions Specialist is an onsite, full-time role in Menomonie, WI. Compensation is not specified. The role supports ALCIVIA’s customer service and animal nutrition operations, partnering with customers, sales, feed mill operations, and the Credit team.

What you'll do

• Process customer orders, invoices, billing transactions, order changes, returns, and account updates
• respond to customer inquiries
• connect customers with appropriate products, services, or team members
• coordinate with feed mill operations and the Credit team
• escalate complex concerns
• and support Sales and other business functions.

What we're looking for

Skills & competencies

animal nutrition

customer solutions

customer service

order processing

invoicing

billing

feed mill operations

sales support

alcivia

menomonie wi

microsoft office

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) match up to 6%
• paid parental leave
• paid time off, holidays, and volunteer time
• disability and life insurance
• EAP
• tuition reimbursement
• certification and licensing support
• training
• annual clothing allowance.

Why this role

High school diploma or equivalent and previous customer service experience are required; agriculture, feed manufacturing, or animal nutrition experience is preferred. Benefits include medical, dental, and vision insurance, 401(k) match up to 6%, paid parental leave, paid time off and holidays, disability and life insurance, EAP, tuition reimbursement, and training.

About the employer

ALCIVIA is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.