Lobby Concierge
Employment type
Full-time
Work setting
On-site
Location
Miami, FL
Schedule
Day shift
Posted
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Job overview
The Lobby Concierge role is an onsite position located in Miami, FL. Compensation is not specified for this role, which supports the Rooms & Guest Services Operations department at The Ritz-Carlton. This role exists to ensure the delivery of exceptional luxury service by curating lifelong memories for guests. The concierge acts as a primary point of contact for special arrangements, reservations, and guest inquiries, upholding the brand's Gold Standards.
What you'll do
- Respond to guest requests for special arrangements
- provide information about property and area amenities
- process guest calls and messages
- monitor club lounge safety and service
- document shift activities
- report accidents and unsafe conditions.
What we're looking for
- Skills & competencies
- full-timeday shiftmiami flmarriottconciergeluxury hospitalityonsiteno degree requiredcustomer serviceguest relations
- Work arrangement
- Weekend coverage required
Benefits & perks
- Equal opportunity employer
- global brand career opportunities.
Why this role
Focuses on delivering the 'Gold Standards' of luxury service.
About the employer
Marriott International, Inc is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- All Other Traveler Accommodation
- Occupation code
- 39-6012.00
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Listing ID: 9572ebef-b55a-490c-9e6e-dec5b90b29f0