Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Hayward, WI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative works onsite in Hayward, WI; compensation is not specified, though the posting mentions base pay plus performance bonuses. The role supports a well-established State Farm independent agent and aims to strengthen the customer experience.
What you'll do
- Answer phones and greet clients
- establish and follow up on customer relationships
- respond to questions about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
- and use a customer-focused, needs-based review process to explain insurance options.
What we're looking for
- Skills & competencies
- customer service representativeinsurance customer servicepolicy supportclaims submissionsbilling clarificationinsurance optionshayward wistate farm agencyproperty and casualty licenselife and health licensebase pay plus performance bonusescompensation range not specified
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, including vacation and personal/sick days
- performance bonuses
- growth and advancement opportunities.
Why this role
Customer service experience is preferred. The employee must be able to obtain Property and Casualty and Life and Health licenses. The posting notes growth and advancement opportunities within the agent's office.
About the employer
State Farm Agency - HAYWARD, WI is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9548ef88-73d2-4a90-aad0-759599ff9a39