Customer Advocate — Car Vending Machine

Job overview

The Customer Advocate — Car Vending Machine role is onsite in Warrensville Heights, OH, with hours from 1:00 to 9:00 p.m. Compensation is $19–$21 per hour. Carvana describes its customer advocates as helping make the car-buying process more positive through its vending-machine pickup experience and community involvement. The role creates a smooth vehicle pickup experience by assisting customers onsite, completing paperwork, and addressing questions or minor technical issues related to the vending process. It also supports safe vehicle handling and accurate customer records.

What you'll do

• Welcome customers for vehicle pickup
• complete customer paperwork and enter thorough notes in the tracking system
• address customer questions and minor vending-machine issues
• drive safely and maintain a clean driving record in accordance with company policy
• assist with vehicle detailing and loading or unloading as required.

What we're looking for

Skills & competencies

customer advocate

car vending machine

full-time

warrensville heights oh

$19–$21/hr

customer experience

vehicle pickup

customer paperwork

automotive retail

weekend availability

notary requirement

valid driver's license

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• company-paid healthcare premiums
• dental and vision benefits
• wellness program
• pet-care savings
• paid time off
• tuition reimbursement or student loan repayment program
• equity grants and employee stock purchase plan
• professional development.

Why this role

The posting requires availability seven days a week, including weekends, and at least two years of customer-facing experience. Candidates must be at least 21, have a valid driver’s license, and obtain or hold a local notary within the first 90 days.

About the employer

Carvana is hiring for this role. Industry: Used Car Dealers. Sector: 44.