Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Columbus, OH, with pay of $14–$15 per hour. The posting describes weekend shifts on Saturdays and Sundays from 9:30 a.m. to 5:15 p.m., plus some weekday morning and afternoon shifts. The role supports Dogtopia’s daycare and boarding services. The associate handles customer interactions and sales, checks dogs in and out, and helps maintain the facility. The position also takes on a team leadership role and helps address customer concerns constructively.

What you'll do

• Serve customers in person and by phone
• explain daycare and boarding services
• use the point-of-sale system
• check dogs in and out
• follow up on leads and sell memberships
• handle customer questions and complaints
• help clean and maintain the retail space
• support team leadership.

What we're looking for

Skills & competencies

front desk associate

columbus oh

smith pet care co

customer service

dog daycare

dog boarding

sales

point of sale

weekend shift

$14–$15/hr

commission

employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Bring your dog to work for free after training
• employee boarding discount
• sales commissions
• $250 bonus after six months if in good standing
• free covered onsite parking.

Why this role

Employees may bring a dog to work after successful completion of training; sales commissions and a six-month bonus are described.

About the employer

Smith Pet Care Co is hiring for this role. Industry: All Other Animal Production. Sector: 11.