Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer role is onsite in Virginia Beach, VA, at 3228 Holland Road. Compensation is not specified. The position supports Christian Brothers Automotive’s customer service and vehicle repair operations. The advisor guides customers through the repair process, explains repair solutions, and keeps them informed about vehicle status. The role builds customer relationships and coordinates service activities to help ensure repairs meet specifications and customers are satisfied.

What you'll do

• Welcome guests
• explain repair solutions clearly
• sell services honestly
• communicate by phone
• build long-term customer relationships
• coordinate and participate in guest service activities
• shuttle guests as needed
• ensure repairs meet specifications
• assist other employees.

What we're looking for

Skills & competencies

automotive service advisor

service writer

auto repair

customer service

vehicle repair process

virginia beach va

christian brothers automotive

monday–friday

weekends closed

25 wpm typing

driver’s license required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, holidays, and training
• healthcare benefits
• matching retirement plans
• ongoing training and career advancement
• employee appreciation events
• chaplain care support.

Why this role

Monday–Friday, 7 a.m.–6 p.m.; weekends closed; valid driver’s license and acceptable driving record required; minimum typing speed of 25 WPM; customer service experience required.

About the employer

Christian Brothers Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.