Concierge / Receptionist

Job overview

The Concierge / Receptionist role is onsite in New Berlin, WI, at LindenGrove New Berlin. Compensation is not specified. The position supports residents, families, visitors, and staff at an Illuminus community. As a highly visible first point of contact, the concierge helps create positive encounters while keeping communications and clerical processes moving. The role combines reception, resident support, administrative tasks, and appointment coordination to assist the community’s daily operations.

What you'll do

• Greet and direct visitors
• answer and route calls
• support resident and employee cash transactions
• sort and distribute mail
• accept resident payments for forwarding
• maintain phone listings and resident directory information
• collect admission documentation
• manage office supplies and copy machine repairs
• perform clerical work and records retention
• coordinate resident medical appointments and transportation
• process deliveries.

What we're looking for

Skills & competencies

concierge

receptionist

administrative assistant

resident support

visitor services

clerical duties

new berlin wi

lindengrove

illuminus

monday–friday

business hours

medical benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance
• short-term disability
• basic life insurance
• 401(k) with match.

Why this role

Monday–Friday during business hours, with occasional after-hours or holiday work. Benefits include medical, dental, vision, short-term disability, basic life insurance and 401(k) match.

About the employer

Illuminus is hiring for this role. Industry: Nursing Care Facilities (Skilled Nursing Facilities). Sector: 62.