Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Mandan, ND. Annual compensation is $30,000–$35,000. The position supports Heather Fried’s State Farm agency and its community members. The representative responds to customer needs, explains policy information, assists with policy updates, and processes claims. Accurate records and coordination with agency colleagues help maintain customer service and support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

mandan nd

full-time

insurance

policy information

policy changes

claims processing

customer records

health insurance

paid time off

$30k–$35k

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

Previous customer service experience preferred; internal growth opportunities may be available for driven and sales-minded candidates.

About the employer

Heather Fried - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.