Customer Relations Representative — State Farm Agent Team

Job overview

The Customer Relations Representative role is onsite in Lake Charles, LA. The posting states a salary of $50,000–$70,000 per year. Nicholas Reina’s State Farm agency serves the Lake Charles community and describes a focus on customer service, team development, and long-term growth. The representative manages customer inquiries, resolves issues, maintains client records, and supports retention. The role coordinates with other departments to help meet customer needs and reinforce positive client experiences.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

client records

customer retention

issue resolution

lake charles la

state farm agent

$50k–$70k

health insurance

paid time off

performance bonus

license reimbursement

flexible schedule

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists licensing reimbursement, performance-based bonuses, flexible scheduling, health insurance, paid time off, training, and advancement opportunities.

About the employer

Nicholas Reina - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.