Client Support Associate

Job overview

The Client Support Associate role is onsite in West Boylston, MA. Compensation is $17–$18 per hour. The role supports Jackson Hewitt tax offices by welcoming clients and helping provide a positive client experience.

What you'll do

• Engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Use basic computer skills and troubleshoot as needed
• customer service or sales experience is preferred but not required.

What we're looking for

Skills & competencies

client support associate

jackson hewitt

west boylston ma

full-time

seasonal client support

client engagement

appointment confirmation

marketing materials

customer service

paid training

tax preparation training

$17-$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, performance bonus, employee discounts, flexible schedule, signing bonus, training and development, low-cost health, dental and vision benefits, tax training, PTIN reimbursement, continuing tax education, and advancement opportunities.

Why this role

The posting welcomes applicants regardless of work background or experience level and includes free tax preparation training and PTIN registration reimbursement.

About the employer

Jackson Hewitt - CPI is hiring for this role. Industry: Tax Preparation Services. Sector: 54.