Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Dover, DE, with a stated salary range of $35,000–$60,000 per year. Billy Reese - State Farm Agent is an insurance agency focused on customer experiences and community needs. The representative handles customer inquiries, resolves issues, maintains records, and supports retention efforts. The role contributes to agency growth by coordinating with team members and helping customers receive responsive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

dover de

billy reese state farm agent

$35k–$60k/year

customer service

customer retention

insurance

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Licensing paid by agency
• 401(k)
• performance-based bonus
• dental, health, and vision insurance
• flexible schedule
• paid time off
• training and development.

Why this role

The agency pays for licensing and lists internal growth opportunities for driven, sales-minded candidates.

About the employer

Billy Reese - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.