Director, Business Planning & Central Operations
Compensation
$192k – $240k /yr
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Director, Business Planning & Central Operations is an onsite role based in New York, NY. The position offers a salary range of $192,000 - $240,000 per year and supports the Customer Care Operations organization. This role exists to ensure the organization is financially disciplined and execution-ready. It contributes to the company's goals by leading planning, forecasting, workforce management, and vendor operations to support millions of customer interactions.
What you'll do
- Drive H1/H2 planning
- lead investment brief process
- manage capacity planning and forecasting
- oversee vendor relationships and financial operations.
What we're looking for
- Skills & competencies
- full-timeday shiftnew york nylyftoperationsbusiness planningstrategyleadershiphybridcustomer care$192k-$240k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) match, 18 weeks paid parental leave, monthly Lyft credits, Lyft Pink membership.
Why this role
Focuses on operational strategy, financial planning, and vendor management for customer support.
About the employer
Lyft is hiring for this role. Industry: Periodical Publishers. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Periodical Publishers
- Occupation code
- 11-1021.00
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Listing ID: 94e97bd9-0b13-486a-bd41-63f6fd4ea35f