Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Grand Rapids, MI, with a stated salary of $50,000–$75,000 per year. Kevin Curtis’s State Farm agency describes community involvement and a focus on customer service. This role supports the agency’s growth by resolving customer inquiries, maintaining accurate records, assisting with retention, and coordinating with team members to deliver positive customer experiences.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent

customer service

customer inquiries

issue resolution

customer records

customer retention

full-time

grand rapids mi

kevin curtis state farm

$50k–$75k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development
• company parties.

Why this role

The agency describes community involvement and opportunities for internal growth for driven, sales-minded candidates.

About the employer

Kevin Curtis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.