Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Alexandria, LA. The posting lists a salary of $45,000–$60,000 per year. Brian Thomson's agency serves customers in its community and describes a team of nine with more than 800 five-star reviews. The representative supports customers by answering policy questions, processing changes and claims, and maintaining accurate records. The role helps the agency deliver responsive service and coordinate customer needs with other team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims support

customer follow-up

recordkeeping

alexandria la

brian thomson state farm agent

$45,000–$60,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• 401(k)
• performance-based bonus
• health insurance
• advancement opportunities
• paid time off
• training and development.

Why this role

The agency describes a positive, community-focused culture and pays licensing costs.

About the employer

Brian Thomson - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.