Customer Service Manager - State Farm Agent Team Member
Compensation
$40k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Osseo, MN
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager - State Farm Agent Team Member role is onsite in Osseo, MN, with a stated salary range of $40,000–$60,000 per year. The role supports customer experiences that reinforce the growth of Tyler Engquist’s State Farm agency. The manager oversees the customer service team and daily operations, develops service policies and procedures, handles escalated issues, and trains and mentors representatives. The work helps the agency respond to customer needs and support its community.
What you'll do
- Oversee the customer service team and daily operations
- develop and implement customer service policies and procedures
- handle escalated customer complaints and issues
- train and mentor customer service representatives.
What we're looking for
- Skills & competencies
- customer service managerstate farm agentosseo mn$40k–$60k/yearcustomer serviceteam leadershipdaily operationspolicy developmentcomplaint resolutiontrainingmentoringinsurance agency
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) matching, performance-based bonus, flexible schedule, paid time off, training and development, tuition assistance, wellness resources, and advancement opportunities.
About the employer
Tyler Engquist - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 94adc727-8539-48f9-b955-faa719e78a33