Hotel Front Desk Manager

Job overview

The Hotel Front Desk Manager role is onsite in Cincinnati, OH. Compensation is $16–$18 per hour. Rolling Hills Hospitality operates hotel properties and focuses on guest service and employee support. The manager leads front desk operations and staff to support guest satisfaction. The role also handles occupancy reporting, budget and supply needs, guest questions and complaints, and hiring, training, and supervision of front office employees.

What you'll do

• Oversee front desk operations and guest satisfaction
• prepare occupancy reports and financial information for the general manager
• manage the front desk budget and order office supplies
• communicate with guests and resolve complaints
• hire, train, and supervise front office staff
• uphold hotel policies and service standards.

What we're looking for

Skills & competencies

hotel front desk manager

cincinnati oh

hyatt place sharonville convention center

hospitality

guest services

front desk operations

staff supervision

occupancy reports

bookkeeping

microsoft excel

$16–$18/hr

Work arrangement

• Weekend coverage required

About the employer

Hyatt Place Sharonville Convention Center is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.