General Manager – Home Services

Job overview

The General Manager role is onsite in Braintree, MA, according to the job description; the listing location is Quincy, MA. Compensation is not specified. The role leads HL Bowman, a local brand within Legacy Service Partners, which provides residential HVAC, plumbing, and electrical services. The general manager is responsible for local business performance, operational execution, and team development. The role coordinates service delivery and supporting functions to improve financial results, operational efficiency, and customer experience.

What you'll do

• Develop and implement operational plans
• own local profit-and-loss performance
• oversee sales, service delivery, dispatch and call center, installation, marketing, and warehousing
• manage labor capacity and margins
• coordinate with platform resources
• develop teams
• participate in recruitment
• promote customer service
• ensure regulatory and safety compliance.

What we're looking for

Skills & competencies

general manager

home services

hvac

plumbing

electrical services

operations leadership

profit and loss

team development

customer experience

braintree ma

quincy ma

hl bowman

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, employer-paid options, 401(k) company match, ongoing training, and education stipends.

Why this role

The posting seeks at least five years of operational leadership experience, preferably in home services, and notes HVAC, plumbing, or residential electrical experience as strongly preferred.

About the employer

HL Bowman Inc. is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.