Customer Service Representative

Job overview

Customer Service Representative is an onsite role in Houston, TX. The posting lists $15 per hour. Accurate Personnel describes this as a contract opportunity with a pathway toward permanent, full-time employment based on performance; the schedule is Monday to Friday, 8:00 AM–5:00 PM. The representative serves as a primary contact for client inquiries, explains account details, resolves concerns, and coordinates communications. The role supports a positive client experience through accurate information, professional written and phone communication, and daily performance metrics.

What you'll do

• Handle phone-based inquiries and outreach
• explain account details, services, and updates
• use de-escalation techniques for challenging situations
• draft professional emails to internal departments and external clients
• maintain knowledge of workflows and services
• meet individual daily metrics while contributing to the team.

What we're looking for

Skills & competencies

customer service representative

accurate personnel

houston tx

$15/hour

monday–friday

8:00 am–5:00 pm

call center

client accounts

phone support

de-escalation

medical, dental, and vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits are listed.

Why this role

The posting describes a contract opportunity with a pathway toward permanent, full-time employment based on performance. It requires 2+ years of recent high-volume call-center or contact-center experience.

About the employer

Accurate Personnel LLC is hiring for this role. Industry: Temporary Help Services. Sector: 56.