Operations Director — Office and Business Operations

Job overview

The Operations Director — Office and Business Operations role is onsite in Akron, OH, with a stated salary range of $70,000–$130,000 per year. The role oversees administrative and operational functions including Finance, Billing, HR, Compliance, IT, and Office Administration. The director aligns these functions with corporate goals by supervising staff, improving processes, and maintaining financial, personnel, regulatory, and technology operations. The role supports accurate and efficient business operations across the organization.

What you'll do

• Supervise, mentor, and evaluate administrative staff
• establish priorities, SOPs, and performance standards
• direct billing, WIP, aging reports, and accounts receivable collection
• coordinate with the external CPA on taxes, payroll, and financial reporting
• manage employee lifecycle and benefits administration
• maintain registrations, engineering licenses, COAs, insurance, and legal filings
• oversee office technology procurement, software licensing, data security, backups, and disaster recovery.

What we're looking for

Skills & competencies

operations director

office manager

akron oh

its

onsite

business operations

finance

billing

human resources

compliance

it

$70k–$130k

medical insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance, 401(k) retirement plan, paid vacation, and paid holidays.

Why this role

Full-time permanent position with benefits. Bachelor’s degree in Business Management, Business Administration, Engineering, or a related field is required; engineering or professional services firm experience is preferred.

About the employer

ITS is hiring for this role. Industry: Engineering Services. Sector: 54.