Customer Care Representative
Employment type
Full-time
Work setting
On-site
Location
Camp Lejeune, NC
Schedule
Rotating shifts
Posted
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Job overview
The Customer Care Representative is an onsite role based in Camp Lejeune, NC. Compensation is not specified in the posting. This role supports the Wounded Warrior Call Center, which provides assistance to wounded, ill, and injured Marines and their families. This role exists to serve as the first point of contact for inbound calls and outreach. It contributes to the team by providing information and guidance on resources, benefits, and entitlements to assist service members with their individual needs.
What you'll do
- Answer incoming calls
- conduct outreach
- provide support via text, email, and social media
- conduct assessments
- document information in MCWIITS
- maintain caller confidentiality.
What we're looking for
- Education
- High School Diploma
- Experience
- 1 year in call center operations
- Skills & competencies
- full-timerotating shiftcamp lejeune nczeiders enterprisescall centermilitary supportcustomer serviceno on-callno travel
- Work arrangement
- Weekend coverage required
- Visa sponsorship: No
About the employer
Zeiders Enterprises, Inc is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Occupation code
- 21-1093.00
You'll be redirected to the employer's application page.
Listing ID: 94584fc7-1287-430f-b971-e665c8740c6c