Customer Service Agent
Compensation
$17 – $17 /hr
Employment type
Full-time
Work setting
On-site
Location
Richardson, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Agent is an onsite role based in Richardson, TX, with a pay rate of $17.00 per hour. This position supports the Service Assurance Center at Allied Universal, a leading security and facility services company. This role exists to handle a high volume of inbound and outbound calls to ensure on-time coverage of security posts. The agent monitors schedules and assists with emergency escalations to maintain service continuity.
What you'll do
- Identifying scheduling gaps, monitoring safety check calls, responding to emergencies, and notifying account managers of issues.
What we're looking for
- Skills & competencies
- full-timeday shiftrichardson txallied universalcustomer servicecall centersecurityagent$17/hrno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, life insurance, 401(k), Paid holidays, Vacation time.
Why this role
Includes tiered retention/performance bonus eligibility and paid holidays.
About the employer
Allied Universal is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 944fff2a-fe76-4738-bd2b-f8dc98a47cef