Service Supervisor, Shop

Job overview

The Service Supervisor, Shop role is an onsite, full-time position in West Palm Beach, FL. Compensation is not specified. The role supports Dobbs Equipment’s service department and its customer service operations. This position helps coordinate shop and field service work, equipment preparation and repair, and delivery activities. It supports timely work-order processing and supervises shop activities when the Service Manager is away.

What you'll do

• Handle customer calls and technical questions
• schedule service needs and plan work orders
• assist with repair estimates, shop and field assignments, truck requirements, and warranty claims
• help adjust work procedures and open and close work orders
• supervise shop activities when the Service Manager is away
• follow safety policies.

What we're looking for

Skills & competencies

service supervisor

shop operations

customer service

work orders

heavy equipment

field service

equipment repair

warranty claims

dobbs equipment

west palm beach fl

Work arrangement

• Weekend coverage required

Why this role

Requires a valid driver’s license and supervisor experience; high school diploma or equivalent plus heavy-equipment education or mechanical experience is specified.

About the employer

Dobbs Equipment is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.